Process improvement and Six Sigma enfold many principles, the most important of which in our opinion have been mentioned below. When we understood, these principles may cause a transformation in how we view life in general and work in particular.
The principles are as follows:
- Life is a process (a process orientation).
- All processes exhibit variation.
- Two causes of variation exist in all processes.
- Life in stable and unstable processes is different.
- Continuous improvement is always economical, absent capital investment.
- Many processes exhibit waste.
- Effective communication requires operational definitions.
- Expansion of knowledge requires theory.
- Planning requires stability. Plans are built on assumptions.