Digital transformation is a strategy-led change to migrate business processes into the digital realm. This means adopting digital tools, applications and workflows in order to improve efficiency, effectiveness and lessen error rates of a given business function.
Despite these gains, a digital business transformation is arguably the most difficult decision an organization is likely to embark on. Many businesses are not prepared for disruptions due to old-school thinking, siloed organizational structures and little if any consideration about the big picture. Chief Information Officers their respective IT departments must stay closely engaged with activities they support, otherwise the digital transformation journey risks morphing into a recipe for disaster.
Digital needs to become a part of an organization’s DNA, which entails a digital presence in leadership and decision-making, value transformation and talent & cultural transformation. Only once all these functions are digitally integrated can a business ramp up to the mature phases of digital transformation.
Benefits of digital transformation and some business cases for pursuing a digitalization strategy:
- Improve the customer experience
- Offer a better working environment
- Accelerate digitization of products/processes and services
- Enable competitive and better reaction to changes
- Increase profitability of business
SGS first work to understand a business, carefully considering its technology goals and budget. Then, we suggest solutions and generally assist with implementation of the company’s decisions.
Full scope digital transformation perspectives
SGS has a pragmatic approach. We create a digital agenda around six core initiatives – designed to speed time-to-value. It spans strategy and experimentation through to transformation leadership and performance delivery.
The SGS approach combines business and technology expertise and accelerates the passage from idea to implementation.